Let’s talk about workplace communication
There are lots of ways to communicate, it’s how we share ideas and convey messages so
that we can get things done But not all communication is the same, and
to succeed in the workplace you need to understand and be able to use specific types of workplace
communication Communication in the workplace is usually
quite formal. You need to be clear and respectful when you’re
dealing with your colleagues and customers, and it’s important to use the right kind
of communication for the place where you are working
There are lots of different kinds of workplaces, and some require you to be very formal and
use professional language, but other workplaces are more relaxed – you need to tailor your
communication to suit where you are There are a few key types of workplace communication
At work you’ll communicate verbally in person and on the phone or via zoom, so be clear
and try not to waffle.
Listen as much as you talk, and pay attention
to the person you’re speaking to, so you can check if you’ve gotten the message across
You’ll also need to write emails, letters, reports, quotes, and contracts, so work on
your spelling and grammar, because errors at work can make you look unprofessional. If you’d like to work on your communication
skills then there are a few things you can do
Tip 1 – pay attention to the feedback you get about your communication from your teachers. You’ll get feedback in all your subjects,
not just English, and look for frequent problems, such as advice to proofread your work, or
suggestions to slow down your speaking in presentations. Tip 2 – Learn how to listen. This means you need to read body language
and be aware of your own, and leave space for others to have their say. Ask questions if you don’t understand and
always, always be polite. Tip 3 – Practice when you can. Make sure your emails are professional, create
a signature block and check your spelling before you press send.
Write thank you letters, and jump at opportunities
to present, both in person and online. It’ll help you get more comfortable when
you need to do those things at work Communication is a skill we can all work on,
and you don’t need to enrol in a course or pay a tutor to improve. Think about the kind of communicator you want
to be, and practice when you can, and you’ll be ready for the workplace.